I appreciate the level of service and support I receive, every time, I walk through the door. Jordan, in service, is definitely a go to person when looking to do anything with your bike. His knowledge of what is does, how it's installed, and other options that might work better for your intention is very impressive. Shawn, my sales person, answered my thousand questions I had before buying my Roadmaster, and still continues to answer my questions with the operation of ride command. Everyone on the staff is always so welcoming and make you feel like part of the family. When returning from a ride, I enjoy just popping in, grabbing a cup of coffee, having a little popcorn, and relaxing by the fireplace before making that last leg to home.